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The future of AI: What to expect in the next 5 years
AI's impact in the next five years? Human life will speed up, behaviors will change and industries will be transformed -- and that's what can be predicted with certainty.
For the first half of the 20th century, the concept of artificial intelligence held meaning almost exclusively for science fiction fans. In literature and cinema, androids, sentient machines and other forms of AI sat at the center of many of science fiction's high-water marks -- from Metropolis to I, Robot. In the second half of the last century, scientists and technologists began earnestly attempting to realize A.I.
Speed of life. The most obvious change that many people will feel across society is an increase in the tempo of engagements with large institutions. Any organization that engages regularly with large numbers of users -- businesses, government units, nonprofits -- will be compelled to implement AI in the decision-making processes and in their public- and consumer-facing activities. AI will allow these organizations to make most of the decisions much more quickly. As a result, we will all feel life speeding up.
End of privacy. Society will also see its ethical commitments tested by powerful AI systems, especially privacy. AI systems will likely become much more knowledgeable about each of us than we are about ourselves. Our commitment to protecting privacy has already been severely tested by emerging technologies over the last 50 years. As the cost of peering deeply into our personal data drops and more powerful algorithms capable of assessing massive amounts of data become more widespread, we will probably find that it was a technological barrier more than an ethical commitment that led society to enshrine privacy.
The following industries will be affected most by AI:
Education. At all levels of education, AI will likely be transformative. Students will receive educational content and trainings tailored to their specific needs. AI will also determine optimal educational strategies based on students' individual learning styles. By 2028, the education system could be barely recognizable.
Healthcare. AI will likely become a standard tool for doctors and physician assistants tasked with diagnostic work. Society should expect the rate of accurate medical diagnosis to increase. But the sensitivity of patient data and complexity of navigating the laws that protect them are also likely to lead to an even more complicated medical-legal environment and increased costs of doing business.
Finance. Natural language processing combined with machine learning will allow banks and financial advisors as well as sophisticated chatbots to efficiently engage with clients across a range of typical interactions: credit score monitoring, fraud detection, financial planning, insurance policy matters and customer service. AI systems will also be used to develop more complex and rapidly executed investment strategies for large investors.
Law. We can expect to see the number of small and medium-sized firms to fall over the next five years, as small teams of one to three humans working with AI systems do the work that would have required 10-20 lawyers in the past and do it more quickly and more cost effectively. Given the proper prompts, chatbots are already able to provide rudimentary summaries of applicable laws and draft contract clause language. Based on the last few years of AI development and presuming it continues apace, by 2028 the number of human lawyers in the U.S. could be cut by 25% or more.
Transportation. The near-term future will see more autonomous vehicles in private and commercial use. From the cars many of us drive to work, to the trucks carrying goods along the highway, to the space craft ferrying humans and cargo to the moon, transport by autonomous vehicles will probably be the most dramatic instance of our having arrived in the age of AI.
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